Objective:
Provides steps to locate and remove shortcuts via the OneDrive section in Microsoft Teams on the Web to restore sync functionality.
Steps:
Step 1: Open Microsoft Teams on the Web
Log into Teams:
- Go to https://teams.microsoft.com in your browser and sign in with your Office 365 credentials.
Access OneDrive:
- In the left sidebar, click on OneDrive to view all files and folders stored in your OneDrive, including any shortcuts from Teams.
- In the left sidebar, click on OneDrive to view all files and folders stored in your OneDrive, including any shortcuts from Teams.
Step 2: Identify and Remove the Shortcut
Look for Shortcut Folders:
- In the OneDrive section, locate folders marked with a chain link icon or labelled as “shortcut.” These shortcuts can cause sync issues when synced to OneDrive on the desktop.
Remove the Shortcut:
- Right-click on the shortcut folder and select Remove shortcut. This deletes only the shortcut link without affecting the original files or folders in the Team or SharePoint.