Objective:
Explains how to locate a specific folder in the Online Archive in Outlook on a PC.


Steps:


Step 1: Open Outlook and Access the Folder Pane

  1. Open Outlook for PC:

    • Launch Microsoft Outlook from the Start menu or taskbar.

  2. Ensure the Folder Pane is Visible:

    • If the folder pane isn’t visible, go to the View tab, click on Folder Pane, and select Normal to display it.

Step 2: Locate the Online Archive Mailbox

  1. Scroll Down to the Online Archive Section:

    • In the folder pane, scroll down until you see your Online Archive mailbox, typically labelled as Online Archive – [Your Name/Email Address] under your primary mailbox.

  2. Expand the Online Archive:

    • Click the arrow next to the Online Archive to expand it, revealing all folders contained in the archive.

Step 3: Locate and Open the Folder

  1. Browse or Search for the Folder:

    • Scroll through the expanded folders to find the specific folder, or use the Search bar at the top to find it by name.

  2. Open the Folder to View Its Contents:

    • Click on the folder to open it and view archived emails.

Tip:
To make this folder more accessible, you can right-click it and select Show in Favourites.