Objective:
This guide assists users with setting up or troubleshooting external peripherals like monitors, keyboards, and mice.
Steps:
Check Physical Connections
- Ensure all cables (HDMI, DisplayPort, USB) are securely connected to the correct ports.
- For wireless devices, confirm that Bluetooth is turned on, or if using a dongle, ensure it’s plugged in correctly.
Update Drivers
- For Windows:
- Open Device Manager by right-clicking on the Start menu.
- Expand the section for the peripheral (e.g., Monitors, Keyboards, Mice and other pointing devices).
- Right-click on the device and choose Update driver > Search automatically for updated driver software.
- For macOS:
- Go to System Preferences > Software Update to check for hardware-specific updates.
- Go to System Preferences > Software Update to check for hardware-specific updates.
- For Windows:
Check Display Settings (Monitors Only)
- On Windows:
- Right-click the desktop and select Display settings.
- Ensure the correct monitor is selected and adjust resolution if needed.
- On macOS:
- Open System Preferences > Displays, and adjust resolution and display arrangement.
- Open System Preferences > Displays, and adjust resolution and display arrangement.
- On Windows:
Replace Batteries (Wireless Devices)
- For wireless keyboards or mice, replace the batteries if the device is unresponsive or intermittently working.