Objective:
This guide helps users set up a network printer and troubleshoot common printing issues.


Steps:

  1. Check Network Connection

    • Ensure your computer is connected to the same network as the printer.
    • Confirm the printer is powered on and connected to the network.

  2. Add Printer

    • For Windows:
      • Go to Settings > Devices > Printers & Scanners > Add a printer or scanner.
      • Select your network printer from the list and follow the prompts to install.
    • For macOS:
      • Open System Preferences > Printers & Scanners.
      • Click + to add a printer, and select the network printer.

  3. Install Printer Drivers

    • If prompted, install the necessary drivers either automatically or manually from the printer manufacturer’s website.

  4. Clear Printer Queue

    • For Windows:
      • Open the Control Panel > Devices and Printers > right-click the printer and select See what’s printing.
      • Right-click any stuck jobs and select Cancel.
    • For macOS:
      • Open System Preferences > Printers & Scanners, select your printer, and click Open Print Queue.
      • Select any stuck print jobs and cancel them.

  5. Test Print

    • Send a test print by opening any document, selecting File > Print, and ensuring the correct printer is chosen.