Objective:
This guide provides step-by-step instructions on how to perform a hard reset (force restart) on any generation of iPhone. A hard reset can help resolve issues like a frozen screen, unresponsive apps, or software glitches.


Steps to Perform a Hard Reset on iPhone


iPhone 8, iPhone SE (2nd and 3rd generation), and Later Models (Including iPhone X, XR, XS, 11, 12, 13, 14, 15 and 16)

  1. Press and Release the Volume Up Button

    • Quickly press and release the Volume Up button on the left side of the phone.

  2. Press and Release the Volume Down Button

    • Immediately press and release the Volume Down button on the left side of the phone.

  3. Press and Hold the Side Button

    • After pressing the volume buttons, press and hold the Side Button (on the right side of the iPhone) until the Apple logo appears on the screen.
    • Release the button once the Apple logo is displayed.

  4. Wait for the iPhone to Restart

    • The iPhone will restart, and the issue should be resolved. If the device continues to be unresponsive after restarting, consider contacting support.

iPhone 7 and iPhone 7 Plus

  1. Press and Hold the Volume Down Button and the Side Button Simultaneously

    • Press and hold both the Volume Down button (on the left side) and the Side Button (on the right side of the phone) at the same time.

  2. Wait for the Apple Logo to Appear

    • Continue holding both buttons until the Apple logo appears on the screen, then release them.

  3. Wait for the iPhone to Restart

    • The iPhone will restart, and any issues causing it to be unresponsive should be resolved.

iPhone 6s, iPhone SE (1st generation), and Earlier Models

  1. Press and Hold the Home Button and the Side (or Top) Button

    • For these models, press and hold the Home Button (located below the screen) and the Side Button (for iPhone 6s or later) or the Top Button (for earlier models) simultaneously.

  2. Wait for the Apple Logo to Appear

    • Keep holding both buttons until the Apple logo appears, then release the buttons.

  3. Wait for the iPhone to Restart

    • The iPhone will restart, and the unresponsive behaviour should be resolved.


When to Use a Hard Reset

A hard reset is useful when:

  • The screen is frozen and unresponsive.
  • The phone is stuck in an app or on a blank screen.
  • Standard restarts are not working.

A hard reset does not erase any data or settings from the phone. If you continue to experience issues after a hard reset, you may need to consider restoring your iPhone or contacting IT support for further assistance.