Objective:


Explains how to add an Office 365 account to the Outlook app on an iPhone, whether for a first-time setup or adding an additional account.


Steps:

Step 1: Install the Outlook App

  1. Download the App:

    • Open the App Store on your iPhone.
    • Search for Microsoft Outlook and tap Get or the download icon.
  2. Install the App:

    • Once downloaded, tap Open to launch the Outlook app.

Step 2: Add Your Office 365 Account (First-Time Setup)

  1. Open the Outlook App:

    • Launch the Outlook app from your Home screen.
  2. Start Adding Your Account:

    • On the welcome screen, tap Add Account.
  3. Enter Your Office 365 Email Address:

  4. Authenticate Your Account:

    • Enter your Office 365 password when prompted.
    • If Multi-Factor Authentication (MFA) is enabled, follow the steps to complete the verification (e.g., approve the sign-in request via the Microsoft Authenticator app).
  5. Sync Preferences:

    • Choose what to sync (e.g., Email, Calendar, Contacts) and tap Save.

Step 3: Add Another Account (If You Already Have an Account Added)

  1. Access the Account Menu:

    • Tap the heading in the top-left corner, which is labelled with the current folder name (e.g., Inbox, Drafts, Sent, etc.).
  2. Open Settings:

    • In the menu that appears, scroll down and tap Settings (gear icon).
  3. Add Another Account:

    • Under Accounts, tap Add Account.
    • Tap Email Account.
    • You may be presented with a list of accounts already saved on your device; if the one you want to add is there, ensure it's ticked and tap Add Account or Skip if not.
    • If you still need to add the account, enter the email address on the following screen and tap Add Account.
  4. Authenticate Your Account:

    • Enter your Office 365 password and complete any MFA steps.
  5. Finish Setup:

    • Your new account will appear in the account list, and its emails and calendar will start syncing.

Step 4: Customise Notifications (Optional)

  1. Set Up Notifications:

    • Tap Settings > Notifications to customise alerts for each account separately.
  2. Enable/Disable Focused Inbox:

    • You can toggle the Focused Inbox feature for each account under Settings > Focused Inbox.